Windows Installer Error 5

I am trying to create a simple Windows Service. The User Account for the service is NetworkService. Then I ran installUtil from command prompt and I got this: The Commit phase completed. Windows Installer can use logging to help assist in troubleshooting issues with installing software packages. This logging is enabled by adding keys and values to the registry. After the entries have been added and enabled, you can retry the problem installation and Windows Installer will track the progress and post it to the Temp folder. Using Windows Installer Windows Installer Features Python 2.5 is distributed as a Microsoft Installer (MSI) file on Windows. Typically, packages are installed by double-clicking them in the file explorer. However, with the msiexec.exe command line utility, additional features are available, like non-interactive installation and administrative. Windows Installer is attempting to install an app that is already installed on your PC. The folder that you are trying to install the Windows Installer package to is encrypted. The drive that contains the folder that you are trying to install the Windows Installer package to is accessed as a substitute drive. Update the Windows Installer files to the latest version. To do so, visit the Microsoft Web sites, and then download and install Windows Installer. After the installation of the Windows Installer is complete, shut down and restart your computer normally before you install programs.

Error 5: Access denied is a known issue on Windows 10. This error prevents you from installing software on your computer and accessing or modifying certain files. What Causes the Error 5 Access Denied Issues? The reason for this issue is the non-availability of the permissions.

When you install an application, you may receive the prompt saying 'The Windows Installer Service could not be accessed'. Under this condition, you cannot continue installing the program unless you fix the error. Give that, here we will show you all the possible ways to fix the 'Windows Installer service could not be accessed' issue.

Windows Installer Service Could Not Be Accessed

'I recently upgraded to Windows 10 from Windows 8. Now, every time I try to download a new program, it keeps telling me the Windows Installer Service could not be accessed. The same thing happens when I try to uninstall a program. I have no clue how to fix this, and it is really hindering me. I can't install anything! Please help me. Thanks!'

If you see this notification - 'The Windows Installer Service could not be accessed' while trying to install or uninstall a program, you won't be able to complete the installation or uninstallation process.

Moreover, you need to fix it or you will encounter the very same issue the next time you install/uninstall an application.

Here's quick navigation for troubleshooting the Windows installer service could not be accessed problem. Try the given methods one by one to fix Windows installer on your computer alright:

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Start Windows Installer ServiceType cmd in Windows Search box and right-click on Command Prompt, select 'Run as administrator'..Full steps
Fix 2. Uninstall Older Version of Software/ProgramWe advise you to remove or uninstall the old version from your PC in advance..Full steps
Fix 3. Install the Latest Version of Windows InstallerOpen Command Prompt and type the cmd..Full steps
Fix 4. Reinstall Windows InstallerType regedit in search and hit Enter. Click 'yes' to open Registry..Full steps
Fix 5. Re-Register Microsoft Installer ServicePress 'Windows + R' keys. Type cmd and hit 'Enter'..Full steps
Fix 6. Use regsvr32 CommandType cmd in Windows Search, right-click on Command Prompt and select 'Run as administrator'..Full steps
Fix 7. Delete Duplicated MISEXEC FileOpen Windows File Explorer and go to C:WindowsSystem32..Full steps
Fix 8. Change Remove Procedure Call Services SettingsType service in Windows Search and click Search from the list..Full steps
Fix 9. Run SFC and DISM CommandType cmd in Windows Search, right-click on Command Prompt and select 'Run as Administrator'..Full steps

The provided methods can be applied to help you effectively fix the same issues on Windows 10/8/7, etc. Check out how to make Windows installer work again so as to install new software on your PC.

Causes of Windows Installer Not Working

Windows Installer is a Microsoft Windows component that is used for software installation, maintenance, and removal. So how to fix 'Windows Installer Service could be not accessed' or resolve Windows installer is not working issue?

Here are the main causes of this error and you figure out a better solution toward this issue:

  • Windows Installer is not correctly installed.
  • Windows Installer files are damaged or missing.
  • Registry permissions or .
  • Windows Installer is outdated or has a compatible issue.

Don't worry if you are having this issue on your computer. Try the provided methods in the next part, you'll make Windows Installer work properly again in Windows 10/8/7.

9 Fixes for Windows Installer Service Could Not Be Accessed Error

Considering the causes, we collected 9 practical fixes here to help you get rid of Windows installer service error immediately:

Note that 1-3 are quick fixes that you can follow to make Windows Installer Service work normally again quickly. If none of the 3 quick fixes work, you may try 4-9 fixes one by one.

Fix 1. Manually Start Windows Installer Service

There are two accesses that you can use to manually start Windows Installer. One is using Command Prompt and the other one is to manually start it.

Check out the steps to start the Windows Installer.

Use Command Prompt

Step 1. Type cmd in Windows Search box and right-click on Command Prompt, select 'Run as administrator'.

Step 2. Enter netstart MSIServer and hit Enter.

Manually Start Windows Installer using Service Settings

Step 1. Type services in Windows Search and select 'Services' from the result.

Step 2. On the Service window, locate Windows Installer and check its state.

Step 3. If it's not running, right-click on Windows Installer and select 'Start'.

Fix 2. Uninstall Older Version of Software/Program You Want to Install

If the Windows installer is not working when you plan to install a new version of software or program, you can remove the earlier version of the software or program.

We advise you to remove or uninstall the old version from your PC in advance. Installing software without removing the older version can sometimes cause unexpected issues.

Fix 3. Install the Latest Version of Windows Installer

If Windows installer is outdated or not compatible with your current Windows OS, it may not work properly and you may receive the 'Windows Installer Service could not be accessed' error.

So here is another practical way to help you out, which is to install the latest version of Windows Installer. To do so, you can either try CMD command or manually install it on your own.

Install Windows Installer via CMD Command:

Step 1. Press 'Windows + R' keys. Type cmd and hit 'Enter'.

Step 2. At the Command Prompt, type the following lines and press 'Enter' after you type each line.

Step 3. At the command prompt, type exit, and then press 'Enter'.

Step 4. Restart your computer.

Step 5. Update the Windows Installer files to the latest version.

To do so, visit the Microsoft Web sites, and then download and install Windows Installer. After the installation of the Windows Installer is complete, shut down and restart your computer normally before you install programs.

Manually Download and Install the Latest Version of Windows Installer

Step 1. Manually Download Windows Installer from Microsoft.

Step 2. After downloading, double-click the file to start the installation.

Step 3. Follow the onscreen instruction to complete the installation process.

Fix 4. Reset Windows Installer Service Registry

Note that editing Registry may cause some of your apps to malfunction. Please be very careful while you are resetting Windows Installer via Registry.

Back Up Registry First

Step 1. Type regedit in search and hit Enter. Click 'yes' to open Registry.

Step 2. On the Registry window, go to File and click 'Export'.

Windows Installer Error 5.1

Step 3. Select 'All' as the Export range, name the Registry backup, then click 'Save' to export.

After this, close Registry Editor.

Create a .reg File and Add to Registry

Step 1. Open Notepad or create a new text document.

Step 2. Paste the following text into the Notepad:

Step 3. Pci encryption decryption controller driver acer. Name the notepad as repair with a file extension - .reg. In other words, you need to save the Notepad as repair.reg.

Windows Installer Error 502

Step 4. Right-click the repair.reg file and select 'Run as administrator'.

Step 5. If you are requested for administrator account and password, type the password and click 'Continue'.

Step 6. If it prompts to install the registry keys, click 'Yes'.

After this, you can continue with the installation process for the programs and software on your PC.

Fix 5. Re-Register Microsoft Installer Service

If you find the Windows installer service isn't running, you can re-register the installer service. Re-registering Microsoft Installer Service is another good method to solve the Windows Installer Service could not be accessed error.

Step 1. Press 'Windows + R' keys. Type cmd and hit 'Enter'.

Step 2. In Command Prompt, type the following lines. You need to hit 'Enter' every time after each line.

If you are using 32-bit Windows, enter the commands below one by one instead.

Step 3. Close Command Prompt by entering 'exit' and then restart your computer.

Windows

Now you have re-registered the Windows Installer Service. Check and see if you fix the Service could not be accessed error.

Fix 6. Use regsvr32 Command

Step 1. Type cmd in Windows Search, right-click on Command Prompt and select 'Run as administrator'.

Step 2. Type regsvr32 c:windowssystem32msi and hit Enter.

Wait for the command to run and close Command Prompt when the process completes.

Fix 7. Delete Duplicated MISEXEC File

Windows Installer Error 5001

Step 1. Open Windows File Explorer and go to C:WindowsSystem32.

Step 2. Look for msiexec.exe.

Step 3. If there is another msiexec file with no file extension or a 0KB file, delete it or rename it to msiexec.old.

Step 4. Go to Fix 1 to manually start the Windows Installer.

Fix 8. Change Remove Procedure Call Services Settings

Step 1. Type service in Windows Search and click Search from the list.

Step 2. On Service window, locate and double-click on Remove Procedure Call (RPC) service.

Step 3. Go to the Log on tab, select 'Log on as Local System Account' and check 'Allow this service to interact with the desktop'.

Step 4. Save changes and restart your PC.

Fix 9. Run SFC and DISM Command

Step 1. Type cmd in Windows Search, right-click on Command Prompt and select 'Run as Administrator'.

Step 2. Type the following command and hit Enter each time:

Step 3. Wait for the process to complete and type exit to close Command Prompt window.

After this, restart your PC to keep all the changes. You shall be able to use Windows Installer on your PC again.

Extra Tip: Recover Data After You Have Fixed the Error

Any of the methods above may cause data loss. If you have data loss problem after you have fixed the Windows installer service error, we can help.

Reliable hard drive recovery software - EaseUS Data Recovery Wizard can help fix this problem. It's fully compatible with Windows 10/8.1/8/7 and older Windows versions. You can download it for free and follow the steps to restore lost data from Windows 10/8/7 now.

Step 1. Select a location and start scanning.

Launch EaseUS Data Recovery Wizard, hover on the partition where you lost data, then click 'Scan'.

Step 2. Preview and select the files.

Wait until the scanning completes. If you need to double-click the item to preview the file, then select the data you attempt to recover.

Step 3. Recover lost data.

Click 'Recover', choose a location to save the recovered data, then click 'OK'. You should store the data in another place instead of the original one.

Windows Installer Error 5

Conclusion

On this page, we explained why Windows Installer Service suddenly not work and covered 9 fixes to help you fix this error, making Windows Installer service back to work again.

Note that if you've recently installed a new version of Windows OS, remember to update or install the latest version of Windows Installer too. Usually, it would automatically update with the Windows OS.

Windows Installer Error 501

If you lost files after fixing the 'Windows Installer Service cannot be accessed error', don't worry and you can let EaseUS Data Recovery Wizard help.